Erzinger is above all a partner to our customers. With a structure that is aligned and ready to serve, it is made up of professionals prepared to support our customers in the most diverse industrial segments in an agile manner, offering services and components with speed, quality and guarantee.
Customer Service
Team
Our customer service team follows your entire journey with Erzinger after the delivery of your equipment.
Among the services provided are:
- Spare parts sales
- Technical documentation
- Technical Support
- Training courses
Technical Center
A space dedicated to our clients’ success. In addition to centralizing our entire customer service team, we have expanded our structure to provide an innovative and excellent experience for our customers.
Areas
- Technological Lab
- Training rooms
- Service room
- Service team office
Erzinger Academy
It’s our employee training program extended to our clients. Erzinger believes that training transforms people and is a key resource for the commitment and motivation of employees to what is most important: your business.
Available modes:
- In person
- Online
- In-Company
- Live
CONTACT INFORMATION
For immediate assistance or if you need it urgently, call our telephone number and our team will always be available to assist you.
For a more convenient service via text message, contact our WhatsApp number, with a response time of up to 4 hours.
For formal requests of spare parts, support and technical assistance, please use our e-mail, with a response time of up to 24 hours.
